Your customers order by description. Your system wants part numbers.
Harvline is the order desk for wholesale distributors. Every emailed order comes back matched to your part numbers, priced from your list, and marked where somebody should look before it ships.
This page matches against a sample plumbing catalogue of twenty items, so a real order from another trade will mostly come back unmatched. Yours runs against your own item list, however long it is.
90 secondsemail to finished order
Your catalogueyour units, your prices
Every doubtheld, with the reason
What happens to a line
The same three steps, for every line of every order that reaches you.
It gets read
Orders arrive however your customers choose to send them. Typed into the body of an email, attached as a purchase order, pasted out of a spreadsheet, or forwarded three times with the real order buried at the bottom. Harvline reads the whole thread, works out which part of it is the order, and pulls the details off it.
Email bodies and forwarded chains
Attachments, including scanned purchase orders
Purchase order number, date wanted, delivery instructions
It gets matched
Each line is matched against your item list, not a generic parts database. "25 of the half inch, same as before" becomes your part number, in your unit of measure, at the price on that customer's price list. Trade names, abbreviations and sizes written six different ways all resolve to the same item.
Your part numbers and your descriptions
Customer-specific price levels and minimums
Never a part number that isn't on your list
It gets doubted
A line is held when there is a reason to hold it, and the reason is written beside it so whoever picks it up can settle it in seconds. Orders also carry a hold when something affects the whole order rather than one line, quoted in the customer's own words.
A unit that doesn't match your list
A reference to a previous order
Two items that could both match
A query about price, credit or delivery
Whether this fits you
Worth knowing before you spend an afternoon on it.
It fits if
Somewhere between 200 and 5,000 orders a month arrive as emails or attachments
Somebody on your team retypes them into your system, and that person has better things to do
Your item list runs to thousands of parts, and customers order by description rather than by code
You already run a system you have no intention of replacing
A mistyped line costs you a return, a credit note and a phone call
It doesn't fit if
Your customers already order through a portal or electronic data interchange, because the typing has gone already
You take fewer than a hundred orders a month, where the fee costs more than the hours it saves
You want orders posted with nobody looking at them, which Harvline will not do by design
Your system stays where it is
Nothing is ripped out and nothing is migrated. Harvline hands finished orders to whatever you already run.
Epicor Prophet 21SageSAP Business OneNetSuiteSpreadsheet import
Direct connections are built during onboarding, one system at a time. Until yours is built, orders arrive as a file your system already accepts.
Pricing
Priced against what the typing costs you now, which is roughly $13 to $23 an order in wages.
Setup is $1,000 once, covering your item list and a supervised first week. Month to month, cancel whenever.
Frequently asked questions
What happens when it reads an order wrong?
It holds the line rather than posting it, and tells you why. The failure you should worry about is confident nonsense, which is why every rule in the system pushes towards flagging. The accuracy report shows you the real rate on your own orders before you pay anything.
Where do my orders and my item list go?
Your orders are processed and returned, not kept for training. Your item list is stored so matching works, and it is deleted on request within a day. Nothing is shared with other distributors.
Do you need access to our system?
Not to start. You forward orders to an address, and finished orders come back in a file your system imports. A direct connection is built later if you want it, read and write, with your permission at every stage.
What does onboarding actually involve?
You send your item list and a few weeks of past orders. I set up the matching, then run a supervised week where every order is checked before it reaches you. After that it runs, and you only see the flagged lines.
Who is behind this?
One person: Dominic Witkowicz. I write the system, do the onboarding and answer the phone. That means straight answers about what it handles and what it doesn't, and no account manager between you and the person who can fix it.
Send fifty orders. See how many we would have posted.
Forward fifty real orders exactly as they arrived, with your item list. Within two working days you get a report showing which lines we read correctly, which we would have held, and what that adds up to in hours. No charge and no obligation.